Frequently Asked Questions (FAQ)

If you wish to use the hotel’s on-site parking facilities, the costs are € 8.75 per vehicle per day (maximum € 43.75 per vehicle per stay). You can also use the free public car park located nearby in Domburg.

You can use the on-site car park from 12.00 on the day of your arrival. Check-in begins at 15.00.

Please make sure to remove your vehicle from the hotel car park by 12.00 on the day of departure.

The car park has charging stations for electric cars.

The hotel does not offer secured bicycle storage at present. You may park your bicycle outside, next to the hotel bicycles.

Electric bikes can be charged at the bike shelter behind the hotel.

The hotel rents out bicycles for € 12,00 for a full day.

Electric bikes can be hired from the hotel at € 32.50 per day. We recommend you book them in advance.

2 beach huts are available for hire on the dog beach in the vicinity of Oostkapelle.

The beach huts are equipped with 2 sun-loungers, 2 beach chairs, a wind screen and a parasol. Beach towels are also included.

You can collect the key from Reception in the morning.

Beach huts cannot be hired on the day of departure. The key of the beach hut must be returned by 20.00 on the evening before the day you’re due to depart.

The hotel does offer pet-free rooms.

All of our rooms are spacious, measuring around 40 m2.

The rooms situated to the rear of the hotel face the sea. However, a view of the sea is obscured by the dunes and other hotels.

The rooms on the 2nd and 3rd floors feature a balcony with French doors. You cannot sit on the balcony.

There are 4 wheelchair-friendly rooms available. In this room the bathroom is larger and equipped with a flat floor, stool and you can book an extra toilet cover. The bathroom does not have wall brackets.

There are 2 guest lifts.

There are no guest rooms on the ground floor.

You can indicate your choice when making your reservation, although we cannot guarantee the room will be available. If you’d like to stay in certain type of room, or have certain preferences, we will reserve the room that corresponds to your choice, at an additional fee of € 10,00 a night.

Yes. Indicate your preference when making your reservation.

We offer connecting rooms for families with 3 or more children.

We do not offer reservations for breakfast.

We will gladly offer gluten or lactose free options on our breakfast menu. You can tell us your dietary requirements when making your reservation.

The breakfast buffet is open from 07:30 to 10:30.

Dinner is served at Restaurant Zee&Land from 5.30pm.

It is not possible to reserve a table on our terrace.

You cannot reserve a separate room at the restaurant. Please contact us to discuss group reservations.

Our three-course dinner menu allows you to choose from a list of options – from the menu of the day, or from our a la carte selection.

A set menu is available to groups of 10 or more. The menu can be designed to meet your specific requirements.

The location of the restaurant included in the package cannot be changed.

Use of the pool is included in the room price.

Hotel guests can make a reservation to use the swimming pool on the spot. It is possible to make a reservation for a time slot of 30 minutes, other guests will not be able to enter the pool during your reservation. Free entrance is possible between 10.00 - 11.00am and 17.00 and 18.00pm.

Children under the age of 12 must be accompanied by an adult when swimming.

The pool measures approximately 9.5 x 5 metres.

The use of SPA Domburg is not included. The costs are € 15.50 to use the spa for 2 hours or € 30.50 throughout your stay. Bathrobes, slippers and towels are included.

We strongly recommend making your spa reservations beforehand. We place great importance on providing quality and personal attention. For which reason, we limit the number of visitors.

Bathing suits are not worn at SPA Domburg. There’s a ‘swimwear day’ once a month.

You may use the spa after check-out. The ‘after check-out package’ includes entrance, and lunch priced at € 27.50 per person.

The hotel is about 400 metres from the beach. The centre of Domburg is literally around the corner.

Bus 52 from Middelburg Station is the most direct route. The trip will take about 35 minutes.

We’d be delighted to arrange this for you, and can deduct the costs from a credit card. Flowers begin at € 25.00, and a bottle of house wine costs € 30.00.

Yes, gift vouchers are available for a set amount, or a hotel package. You can transfer the amount through direct debit, or we can deduct the amount from your credit card.

The hotel is family-friendly and welcomes children.

The hotel also has a NetFlix corner and an indoor play area, depending on availability.

The ‘baby room’ contains a cot, nappy bucket, changing mat and baby bath. The costs are € 21.00 a night.

A cot costs € 15.50 a night.

We do not provide baby-phones. The hotel’s concrete structure blocks the signal. We advise downloading a baby-phone app onto your mobile Phone.

We allow a maximum of 2 dogs per room. The costs are € 20,00 per dog per night. The hotel allows a limited number of dogs on the premises.

Dogs are not allowed in Restaurant Zee&Land. You may take your dog into Grand Café 1866.

The hotel has a number of dog crates that are available to guests free of charge.

If you cancel up to 1 month in advance, you will not be charged a cancellation fee.Within this month, we charge the following fees:* If you cancel more than 14 days prior to the date of arrival; 15% of room rate* If you cancel more than 7 days prior to the date of arrival; 35% of room rate* If you cancel more than 3 days prior to the date of arrival; 60% of room rate* If you cancel more than 24 hours prior to the date of arrival; 85% of room rate* If you cancel 24 hours or less prior to the date of arrival; 100% of room rate

For all reservations, we require a prepaid deposit of 50% or a credit card guarantee.

As long as Badhotel Domburg is open and can receive guests (with respect for the measures which are valid at that moment), the cancellation conditions are applicable. For cancellations as a result of travel advice from the government or fear concerning the Coronavirus (COVID-19), our cancellation policy remains applicable. If the hotel has to close by order of the government, the reservation will be cancelled free of charge.

You often make your reservation months in advance. Up to one month before your arrival you can cancel your reservation at no cost, but of course something can happen through which you need to change your plans. This is the reason why BADHOTEL DOMBURG has a cancellation fund. We strongly advise participating in this fund. The premium for the "Badhotel Domburg" cancellation fund is 5% of the total cost of the booking. The cancellation insurance can only be entered into at the same moment that the reservation is made. In the case of participation in the cancellation fund the financial risk of the cancellation of your stay is covered entirely, providing that the cancellation is as a result of the following: • decease, serious illness or injury through an accident of the insured person(s) • decease, serious illness or injury through an accident of the immediate, non-accompanying, family (1st and 2nd line) of the insured person(s) • the involuntary redundancy in the interim period of the family’s main earner • serious property damage due to fire, burglary, explosion, lightning strikes, storm or flood at the company where the insured person(s) is the owner or is employed, if the presence of the participant is urgently necessary. The cancellation fund provides cover from the day of reservation to the day of arrival. Cancellations should be submitted in writing, provided with a cancellation declaration and valid evidence (for example a doctor’s note). In the case of cancellation, the cancellation fund premium will not be refunded, and an amount of € 15,- will be withheld to cover administrative costs.